COACH IT believes in order to distinguish itself in the market as a reference in quality of service it is not enough having skilled people with a deep knowledge of the product but focusing on vertical specialization, having specialists in Business & Industries, adding differentiated value in the process redesign and business intelligence.
Campari has been a partner of CoachIT for almost 9 years, working with our SAP projects. We have established a win-win relationship, and even as our needs evolved, the company made an effort to keep up with our demands. Today, they are the first consultancy firm that comes to mind when we run into any IT demands.
Márcio Lupianes. Campari
For IT Implementations Projects and Migrations of software and applications SAP / TOTVS / QAD, current and future, using Agile methodology with customized roadmaps, oriented according Business Plan, establishing configuration of systems and helping to plan our customer’s Digital Transformation.
Team of very tallented and skilled consultants in business processes, certified technically and functionally about to implement improvements, systems and ERP software such as SAP, QAD and Totvs as well as legacy systems, fiscal software packages (Mastersaf / Synchro / others), Logistics (EWM, WMS), Manufactory (PLC & MES), Retail (POS, e-Commerce), etc.
We have a dedicated AMS team – Application Management Services, for SAP, QAD and Totvs. With proactive Management, based on KPI and SLA (Service Level Agreements) as well as core level teams L1, L1,5, L2 and L3 capable of attend tickets according to prioritization, severity and mitigating impacts with turn-around solutions and then Root Cause Analysis.
CoachIT is specialized in Upgrades for SAP environments, Totvs and QAD. In SAP, we are totally able to migrate to S/4 Hana, with solid technical teams Basis and Functional capable and trained to do it with Brown Field or Green Field strategies, gathering all platform needs at all.
All business processes are based on a pillar which is knowledge, about to understand them and assets around them, they are a key for the strategy as well as train people and teams within technology to support business, retention of talents and generating a mature knowledge basis and measurable. CoachIT counts with certified professionals to handle training sessions on demand, in-Company or Virtual, with flexible content and case studies.
With main goal to bring our consultants and database of consultants in SAP and Information Technology, Development, whole squads, Financing & Controlling, in favor of our clients to get their people focusing on core business and functions. Full-time and Part-time, flexible and designed on demand according needs, with monthly reports, timesheet and efforts actually done
It’s about to make sure and guarantee IT Operations and SAP Applications platform, Legacy Systems are up and running, CoachIT created an internal team to monitor environments, databases, operating systems, conforming policies and IT governance, support critical operations On-Premisse as well as Cloud with infrastructure partners.